Warranty

Every ORIN fan and air cooler is built for Pakistan's tough summers and frequent load-shedding. We stand behind that with the following warranty coverage.

Warranty Coverage

Motor Warranty

All ORIN fans come with a motor warranty against manufacturing defects. The exact period depends on the product and is mentioned on the product page at the time of purchase.

What's Covered

  • Manufacturing defects in the motor
  • Faulty wiring from the factory
  • Premature failure under normal household or shop use

What's Not Covered

  • Physical damage from drops, impact, or mishandling
  • Damage from voltage fluctuation without a stabilizer (where applicable)
  • Water damage or use outside the product's intended environment
  • Normal wear and tear of blades, grills, or paint
  • Unauthorized repairs or modifications

How to Claim Warranty

  1. Keep your original order number/invoice as proof of purchase.
  2. Contact us through our Contact page describing the issue, ideally with photos or a short video.
  3. Our team will guide you through the next steps, which may include repair, replacement, or part exchange depending on the issue.

For full details on returns within the first few days of delivery, please see our Return & Refund Policy.